Details
- Date
- Nov 13, 2025
- Amount
- $0.00
- Vendor
- Miele USA
- Processed
- 2026-02-04T04:27:50-05:00
- Original File
- Report_02042026_042529_000027.pdf
Summary
Service worknote from Miele USA dated November 13, 2025, documenting a technician visit to inspect a H 7840 BMX Obsidian microwave at Johan Jongsma's residence. The technician found that high thermal load caused distortion in the magnetron connection flange, resulting in microwave leakage, with the service provided free of charge.
Notes
No notes yet. Click Edit to add notes.
OCR Text
---
## Page 1
Miele
### Worknote
*Case 510677004*
**Addressee (Service Address)**
Johan Jongsma
851 Brightwaters Boulevard NE
Saint Petersburg, FL 33704-3719
**Office** Miele USA – Service
**Tel.** 888-99-MIELE
**Mail** info@mieleusa.com
**Please always quote Document no. for payment**
| Customer | Document | Date |
|----------|----------|------|
| 11506702 | CUS01102CS | 11/13/2025 |
**Details**
**Order No.** Y100483448
**Appliance Data**
**Type** H 7840 BMX Obsidian black EU1
**Serial number** 14 / 138551606
**Purchase date** 6/16/2020
**Op. Hours** 371 Hour
11/13/2025 Technician Rich (14627) CUS01102CS
| Item no. | Description | Quantity | Unit | Unit price | Total USD |
|----------|-------------|----------|------|------------|-----------|
| **Free of Charge** | | | | | |
| 9420 | Travelling time D | 1 | items | | |
| 9400 | Working time D | 60 | Minute | | |
**Total Amount** 0.00
**Estimated Tax** 0.00
**Total USD** 0.00
**Payment terms:** On Account
### Description of Work carried out
All input and output connections, waveguides ok. Housing flange not straight not seating properly and not sealed correctly. Carried out a visual check of the magnetron. Carried out a visual check of the magnetron connection flange. The magnetron antenna is not faulty, the microwave has been operated with a load. The high thermal load has caused distortion in the connection opening. This means that the magnetron is no longer positioned exactly on the connection flange and microwaves have leaked. If the connection opening, is distorted and the magnetron is not in the correct position. Supervisor informed
- On-Site Contact: Johan Jongsma. Home owner
- Consumer/customer issue and terms of service discussed: Y
- Appliance Condition: C4. 584 Hours. 240 Supply voltage, unit installed properly
- Surrounding damages N Pictures/Video: N
- Variant programming or update 11461000 N
- Extended Warranty eligibility na
- Data Dumps taken? Attached? YY
- Synopsis of the Service Visit: Found All input and output connections, waveguides ok. Housing flange not straight not seating properly and not sealed correctly. Carried out a visual check of the magnetron. Carried out a visual check of the magnetron connection flange. The magnetron antenna is not faulty, the microwave has been operated with a load. The high thermal load has caused distortion in the connection opening. This means that the magnetron is no longer positioned exactly on the connection flange and microwaves have leaked. If the connection opening, is distorted and the magnetron is not in the correct position. Supervisor informed
- Consumer/customer issue rectified: N
- Estimate created & Approved By: na
- Next Actions Required: Supervisor
- Service Visit Concessions: N/A,
- PR Associate: People Ready Associate Name: na
For the execution and provision of customer services, we process personal (name, address, contact details) and appliances-related (serial number, appliances status, etc.) data. The legal basis for the processing of your data in the context of customer service is Article 6 (1) (b) GDPR. Furthermore, we process the abovementioned data for product security and product surveillance purposes and in order to fulfil our legal obligations as manufacturer and/or distributor of the products. For this purpose, we may also transfer your data to our supplier. The legal basis for this processing activity is Article 6 (1) (b) and 6 (1) (c) GDPR. Moreover, we pseudonymize your abovementioned data and evaluate your data only in a pseudonymous manner so that we can
Page 1 of 2
Miele, Incorporated
9 Independence Way
Princeton, NJ 08540
Telephone – Sales Inquiries - (888) 99-MIELE
Telephone – Payment Inquiries - (888) 659-6720
Website www.MieleUSA.com
**Remit to Address:**
Miele, Incorporated
P.O. Box 22924
New York, NY 10087-2924
**ACH / Wire Info.:**
Account Holder: Miele, Incorporated
Account Number: 00495357
Bank Name: Deutsche Bank Trust Company Americas
Bank Address: 60 Wall Street 25th Fl
Bank City and State: New York, NY 10005
**ABA#:** 021001033
**SWIFT#:** BKTRUS33
**Chips Bank#** 103
---
## Page 2
The user wants me to transcribe all visible text on this Miele Worknote document. I need to:
1. Transcribe ALL visible text
2. Use clean markdown format
3. Use ### for sections
4. Use **bold** for labels
5. Use markdown tables for tabular data
6. Use - bullets for lists
7. Preserve all numbers, dates, and values exactly as shown
8. No commentary, no analysis, no preamble
Let me carefully read the document from top to bottom.
At the top, there's the Miele logo.
Then "Worknote" as a heading.
The main body text:
"continuously optimize our products. The legal basis for this is Art. 6 (1) (f) GDPR, whereby the optimisation of our products justifies our legitimate interest. With regard to customer service, your data will be stored only as long as necessary for the fulfilment of the respective purposes (e.g. upon expiry of the corresponding warranty or guarantee periods), provided and insofar as we are not obliged to store them for a longer period according to statutory provisions. Please find more information about the processing of your personal data and to your data subject rights in our privacy policy (https://www.mieleusa.com/c/privacy-policy-14.htm)"
Then there are signature sections:
"Signature (Technician)" with a signature and date "11/13/2025, 1:24 PM EST"
"Signature (Customer)" with a signature and date "11/13/2025, 1:25 PM EST"
At the bottom, there's contact information and banking details arranged in columns.
Left column:
Miele, Incorporated
9 Independence Way
Princeton, NJ 08540
Telephone – Sales Inquiries - (888) 99-MIELE
Telephone – Payment Inquiries - (888) 659-6720
Website www.MieleUSA.com
Middle column:
Remit to Address:
Miele, Incorporated
P.O. Box 22924
New York, NY 10087-2924
ACH / Wire Info.:
Account Holder: Miele, Incorporated
Account Number: 00495357
Bank Name: Deutsche Bank Trust Company Americas
Bank Address: 60 Wall Street 25th Fl
Bank City and State: New York, NY 10005
Right column:
ABA#: 021001033
SWIFT#: BKTRUS33
Chips Bank# 103
And "Page 2 of 2" at the bottom right.
Let me format this properly in markdown.
The main body text should be preserved as is.
For the signature section, I should format it clearly.
For the bottom section with multiple columns, I could use a table or format it with line breaks. Since there are distinct sections, I'll structure it clearly.
Actually, looking at the layout:
- Left side: Miele company contact info
- Middle: Remit to Address and ACH/Wire Info
- Right side: Bank codes (ABA, SWIFT, Chips)
I should format this as a table or as distinct labeled sections. Let me think about the best way to present this clearly.
Since the user wants markdown tables for tabular data, and this bottom section has aligned columns, I should probably use a table or structure it with bold labels.
Let me transcribe:
### Miele
### Worknote
[body text]
### Signatures
| | |
|---|---|
| **Signature (Technician)** | **Signature (Customer)** |
| [signature] | [signature] |
| 11/13/2025, 1:24 PM EST | 11/13/2025, 1:25 PM EST |
Then the footer information. Actually, looking more carefully:
The footer has:
- Company info on left
- Remit to address in the middle-left
- ACH/Wire info in the middle
- Bank codes on the right
This might be best represented as separate sections or as a multi-column table. But it's a bit complex for a single table because the rows don't align perfectly.
Let me structure it as:
### Company Information
**Miele, Incorporated**
9 Independence Way
Princeton, NJ 08540
Telephone – Sales Inquiries - (888) 99-MIELE
Telephone – Payment Inquiries - (888) 659-6720
Website www.MieleUSA.com
### Payment Information
**Remit to Address:**
Miele, Incorporated
P.O. Box 22924
New York, NY 10087-2924
**ACH / Wire Info.:**
Account Holder: Miele, Incorporated
Account Number: 00495357
Bank Name: Deutsche Bank Trust Company Americas
Bank Address: 60 Wall Street 25th Fl
Bank City and State: New York, NY 10005
**Banking Codes:**
ABA#: 021001033
SWIFT#: BKTRUS33
Chips Bank# 103
Page 2 of 2
Wait, I need to be careful about the exact text and formatting. The user wants ALL visible text.
Let me look again at the main paragraph. It starts with "continuously optimize our products." - this seems like it might be a continuation from a previous page, but I should transcribe exactly what's there.
The text is:
"continuously optimize our products. The legal basis for this is Art. 6 (1) (f) GDPR, whereby the optimisation of our products justifies our legitimate interest. With regard to customer service, your data will be stored only as long as necessary for the fulfilment of the respective purposes (e.g. upon expiry of the corresponding warranty or guarantee periods), provided and insofar as we are not obliged to store them for a longer period according to statutory provisions. Please find more information about the processing of your personal data and to your data subject rights in our privacy policy (https://www.mieleusa.com/c/privacy-policy-14.htm)"
And the signature dates are:
11/13/2025, 1:24 PM EST
11/13/2025, 1:25 PM EST
Wait, those dates are in the future (2025). But I should transcribe exactly as shown.
Actually, looking at the signature dates again:
11/13/2025 - this is likely a typo in the document or a future date, but I must transcribe it exactly.
Let me structure this document properly.
I'll use:
- The Miele logo area as a header
- Worknote as a section header
- The privacy text as a paragraph
- Signatures section with a table or formatted text
- Footer information
Actually, for the footer, since it's laid out in columns but is text-based, I could use a markdown table with three columns, or I could format it as distinct sections. Let me try to capture the layout accurately.
Column 1:
Miele, Incorporated
9 Independence Way
Princeton, NJ 08540
Telephone – Sales Inquiries - (888) 99-MIELE
Telephone – Payment Inquiries - (888) 659-6720
Website www.MieleUSA.com
Column 2:
Remit to Address:
Miele, Incorporated
P.O. Box 22924
New York, NY 10087-2924
ACH / Wire Info.:
Account Holder: Miele, Incorporated
Account Number: 00495357
Bank Name: Deutsche Bank Trust Company Americas
Bank Address: 60 Wall Street 25th Fl
Bank City and State: New York, NY 10005
Column 3:
ABA#: 021001033
SWIFT#: BKTRUS33
Chips Bank# 103
And "Page 2 of 2" is at the bottom right.
Since the user wants markdown tables for tabular data, and this footer area is arranged in columns, I should try to represent it as a table. However, the row counts don't match.
- Column 1 has 6 lines
- Column 2 has 9 lines (Remit to: 3 lines, blank, ACH: 5 lines)
- Column 3 has 3 lines
This doesn't fit well in a standard table. I think it's better to format this as separate sections with bold headers, or use a table with merged cells, or just present the information clearly.
Actually, looking at typical document transcription, I should preserve the text exactly as it appears, using bold for labels.
Let me draft this:
### Miele
### Worknote
continuously optimize our products. The legal basis for this is Art. 6 (1) (f) GDPR, whereby the optimisation of our products justifies our legitimate interest. With regard to customer service, your data will be stored only as long as necessary for the fulfilment of the respective purposes (e.g. upon expiry of the corresponding warranty or guarantee periods), provided and insofar as we are not obliged to store them for a longer period according to statutory provisions. Please find more information about the processing of your personal data and to your data subject rights in our privacy policy (https://www.mieleusa.com/c/privacy-policy-14.htm)
### Signatures
**Signature (Technician)**
[signature image]
11/13/2025, 1:24 PM EST
**Signature (Customer)**
[signature image]
11/13/2025, 1:25 PM EST
### Contact and Payment Information
**Miele, Incorporated**
9 Independence Way
Princeton, NJ 08540
Telephone – Sales Inquiries - (888) 99-MIELE
Telephone – Payment Inquiries - (888) 659-6720
Website www.MieleUSA.com
**Remit to Address:**
Miele, Incorporated
P.O. Box 22924
New York, NY 10087-2924
**ACH / Wire Info.:**
Account Holder: Miele, Incorporated
Account Number: 00495357
Bank Name: Deutsche Bank Trust Company Americas
Bank Address: 60 Wall Street 25th Fl
Bank City and State: New York, NY 10005
**Banking Codes:**
ABA#: 021001033
SWIFT#: BKTRUS33
Chips Bank# 103
Page 2 of 2
But wait, the user wants me to use markdown tables for tabular data. The signature section has two distinct columns, so that could be a table. And the footer could potentially be a table.
Let me reconsider the footer. Actually, looking at the layout again, it seems like the footer is structured with:
- Left: Company info
- Middle: Remit to address
- Right of middle: ACH/Wire info
- Far right: Banking codes
But the ACH/Wire info is positioned under the middle column but extends down.
Actually, looking more carefully at the spacing and alignment in the image:
The footer has 4 distinct blocks:
1. Company address/contact (bottom left)
2. Remit to Address (middle left)
3. ACH / Wire Info (middle right)
4. ABA/SWIFT/Chips (far right)
But "ACH / Wire Info" is to the right of "Remit to Address:" and at the same level.
Let me try a table format for the footer:
| **Miele, Incorporated** | **Remit to Address:** | **ACH / Wire Info.:** | **ABA#:** 021001033 |
| 9 Independence Way | Miele, Incorporated | Account Holder: Miele, Incorporated | **SWIFT#:** BKTRUS33 |
| Princeton, NJ 08540 | P.O. Box 22924 | Account Number: 00495357 | **Chips Bank#** 103 |
| Telephone – Sales Inquiries - (888) 99-MIELE | New York, NY 10087-2924 | Bank Name: Deutsche Bank Trust Company Americas | |
| Telephone – Payment Inquiries - (888) 659-6720 | | Bank Address: 60 Wall Street 25th Fl | |
| Website www.MieleUSA.com | | Bank City and State: New York, NY 10005 | |
Hmm, this is getting messy. Some cells would be empty. But it's a way to represent the columnar layout.
Actually, the user said: "FORMAT: Use ### for sections, **bold** for labels, markdown tables for tabular data, - bullets for lists."
The footer isn't really tabular data in the traditional sense - it's contact information blocks. But to preserve the layout, a table might work.
However, looking at the signature section - there are two signature blocks side by side. That could definitely be a table or just formatted with the dates below.
Let me look at the signature section again:
- "Signature (Technician)" is on the left with a signature below it and the date "11/13/2025, 1:24 PM EST"
- "Signature (Customer)" is on the right with a signature below it and the date "11/13/2025, 1:25 PM EST"
I can format this as:
| **Signature (Technician)** | **Signature (Customer)** |
|:---|:---|
| [signature] | [signature] |
| 11/13/2025, 1:24 PM EST | 11/13/2025, 1:25 PM EST |
Or without the signature images represented, just the text.
Actually, since I can't reproduce the signature images in markdown text, I'll just indicate where they are or skip them and put the dates.
But the user said "Transcribe ALL visible text". Signatures are not text - they're images. So I should probably just note the label and the date, or leave the signature row empty or with a placeholder.
Actually, looking at the instruction: "Preserve all numbers, dates, and values exactly as shown." The dates are part of the text.
Let me try a comprehensive approach:
### Miele
### Worknote
continuously optimize our products. The legal basis for this is Art. 6 (1) (f) GDPR, whereby the optimisation of our products justifies our legitimate interest. With regard to customer service, your data will be stored only as long as necessary for the fulfilment of the respective purposes (e.g. upon expiry of the corresponding warranty or guarantee periods), provided and insofar as we are not obliged to store them for a longer period according to statutory provisions. Please find more information about the processing of your personal data and to your data subject rights in our privacy policy (https://www.mieleusa.com/c/privacy-policy-14.htm)
| **Signature (Technician)** | **Signature (Customer)** |
|---|---|
| 11/13/2025, 1:24 PM EST | 11/13/2025, 1:25 PM EST |
| **Miele, Incorporated** | **Remit to Address:** | **ACH / Wire Info.:** | |
|---|---|---|---|
| 9 Independence Way | Miele, Incorporated | Account Holder: Miele, Incorporated | **ABA#:** 021001033 |
| Princeton, NJ 08540 | P.O. Box 22924 | Account Number: 00495357 | **SWIFT#:** BKTRUS33 |
| Telephone – Sales Inquiries - (888) 99-MIELE | New York, NY 10087-2924 | Bank Name: Deutsche Bank Trust Company Americas | **Chips Bank#** 103 |
| Telephone – Payment Inquiries - (888) 659-6720 | | Bank Address: 60 Wall Street 25th Fl | |
| Website www.MieleUSA.com | | Bank City and State: New York, NY 10005 | |
Page 2 of 2
Wait, I need to check if the ACH/Wire Info header is aligned with Remit to Address or if it's higher. Looking at the image, "ACH / Wire Info.:" appears to be to the right of "Remit to Address:" and at the same vertical position.
Also, I should check: "Account Holder: Miele, Incorporated" - is that under ACH/Wire Info or is it separate? The colon after "Info." suggests that what follows are the details.
Actually, looking more carefully at the image, the ACH/Wire Info section includes:
- Account Holder: Miele, Incorporated
- Account Number: 00495357
- Bank Name: Deutsche Bank Trust Company Americas
- Bank Address: 60 Wall Street 25th Fl
- Bank City and State: New York, NY 10005
And the far right column has:
- ABA#: 021001033
- SWIFT#: BKTRUS33
- Chips Bank# 103
These are banking codes, probably related to the ACH/Wire info.
Actually, looking at the layout in the original image once more:
The bottom section has 4 columns of information:
1. Company contact info (left)
2. Remit to address (middle-left)
3. ACH/Wire Info (middle-right)
4. Bank codes (right)
But the table I made above might work.
However, the first column has 6 lines (including the company name), the second has 3 lines (for the address), the third has 5 lines, and the fourth has 3 lines.
In a markdown table, all rows need the same number of cells. I could merge cells vertically or just have empty cells.
Actually, looking at the image again, I see that "Remit to Address:" is a label, and below it is the address.
"ACH / Wire Info.:" is a label, and below it are the account details.
Let me try a different approach. I'll use a multi-column layout simulation with a table that has appropriate cell spanning.
Or, I could format it as:
### Contact Information
**Miele, Incorporated**
9 Independence Way
Princeton, NJ 08540
Telephone – Sales Inquiries - (888) 99-MIELE
Telephone – Payment Inquiries - (888) 659-6720
Website www.MieleUSA.com
### Banking Information
| **Remit to Address:** | **ACH / Wire Info.:** | **ABA#:** 021001033 |
| Miele, Incorporated | Account Holder: Miele, Incorporated | **SWIFT#:** BKTRUS33 |
| P.O. Box 22924 | Account Number: 00495357 | **Chips Bank#** 103 |
| New York, NY 10087-2924 | Bank Name: Deutsche Bank Trust Company Americas | |
| | Bank Address: 60 Wall Street 25th Fl | |
| | Bank City and State: New York, NY 10005 | |
And "Page 2 of 2" at the end.
But the user might want the exact layout preserved. Let me look at the instruction again: "Preserve all numbers, dates, and values exactly as shown."
I think the most accurate transcription is to present the text as it appears, using formatting that reflects the structure.
Let me try:
### Miele
### Worknote
continuously optimize our products. The legal basis for this is Art
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